Social Media Community Management Dos and Don’ts
You’ve just gotten the hang of posting to social media — a couple of company updates and pictures later— and suddenly, people are commenting on your posts! How quickly should you respond, and what should you say? Keep reading and we’ll walk you through the do’s and don’ts of interacting with your audience on social media.
Community management is a little different for every brand, but following the tips above can help simplify the process if you are just getting started engaging on social media. Remember, if you get stuck, community management is all about authenticity, so stay true to yourself and your brand voice and give us call if you have any questions along the way.